With our powerful account portal you can add additional account contacts and provide them a login to open tickets and communicate with MyCHS on your behalf.
Our powerful account portal allows for you to open and update tickets as well as viewing and paying invoices online. If you have not already enrolled please contact us.
Absolutely! MyCHS realizes that not every question or problem can be solved via an online help documents or back and forth ticket communications. The support representatives at MyCHS are real people with the experience to assist you.
You will receive communication from MyCHS over the next month in regards to setting up a customer portal account. Once enrolled you can open tickets, view ticket status, view service updates, view / pay invoices, add sub-users with specific permissions, and search knowledgebase articles. In the months after the account transition you will receive further communication from MyCHS regarding service management via the same customer portal. Until that time you will continue to modify your services via cp.mycorphosting.com.