RESOLVED : Small Business Email :: POP/ IMAP /WebMail

UPDATE : 1:30 PM 8/8/19

Email flow has returned to normal with our small business email system and will continue to monitor closely.  We would like to apologize for the issues and will provide a detailed report in the near future.  If you are experiencing any issues please contact our staff at 973.500.6457.

UPDATE : 8:00 AM 8/8/19

We are monitoring for any remaining users who may be experiencing issues with our small business email system. If you are experiencing any issues please contact our staff at 973.500.6457.

UPDATE : 5:00 AM 8/8/19

This maintenance period has now completed, and can confirm that another portion of mailboxes are now performing as expected. Our engineering team is monitoring mail flow. We appreciate your patience and will update this message when additional information becomes available.

UPDATE : 8:00 PM 8/7/19

We have scheduled an emergency maintenance period this evening from 10:00 PM until 5:00 AM This will help alleviate the on-going IMAP/POP Connection timeouts and Webmail interface loading issues. We appreciate your patience with this issue.

UPDATE : 5:45 PM 8/7/19

We are still seeing a backlog of email that will need to filter through for those users who were experiencing connection issues.  Our engineers are still working with the mail queues.  We apologize for the issues and will update this message once we have further information.

UPDATE : 4:00 PM 8/7/19

We are no longer seeing many users who are unable to connect to check email.  There is still a backlog of email that will need to filter through for those users.  Our engineers are still working with the mail queues
We will update this message at 6PM.

UPDATE : 8:00 AM 8/7/19

We are seeing a sizable reduction in the number of users who were unable to connect to their email, however, there are still accounts having issues. Our operations team are still working to correct these issues. We apologize for the issues and will update this when we have additional information from our engineering team.

UPDATE : 5:00 AM 8/7/19

Maintenance has completed. Our engineers are assessing those mailboxes which have been having issues connecting previously. We will update this as soon as we receive additional information.

UPDATE : 3:00 PM 8/6/19

A second emergency maintenance will be scheduled later this evening to clear up any remaining email accounts that are experiencing issues. We apologize for the issues and will update this once we have the time set for later this evening.

UPDATE : 8:00 AM 8/6/19

We have completed emergency maintenance at 4AM to help mitigate the ongoing issues with some users being unable to connect to their email. Our engineers are currently monitoring our services before we consider this issue resolved. Thank you for your patience and we will update you as soon as we have further information to provide.

UPDATE : 5:30 PM 8/5/19

Our engineers are still working to resolve the email connectivity for a small subset of users.  We will continue to work to mitigate this problem for this group of users. We apologize for the issues and appreciate your patience.

UPDATE : 8:00 am 8/4/2019

We have corrected the small set of accounts that were having difficulties connecting to our mail system. We will continue to monitor the mail system to make sure there are no further issues.

UPDATE : 8:00 am 8/3/2019

We are seeing  increased performance for many of the users who are experiencing connectivity issues to our virtual mail server  our engineers continue to work the issue.  We will update this message when additional information becomes available.

Please note, some of our small business email customers are experiencing issues receiving and sending their email. Our engineers are still working to restore services for those affected users. We apologize for the issues and will update this message as soon as we have further information.

RESOLVED :: Website Hosting Issues :: NJ Datacenter

Thursday February 21, 2019 2:10PM

This issue has been resolved. We apologize for the downtime.

Thursday February 21, 2019 1:40PM

There has been some improvement in connectivity to our web servers, however, we do not have an ETR as to when  everything will normalize. Our engineers are working to resolve this issue as soon as possible. We apologize for any inconveniences this has caused.

Thursday February 21, 2019 12:40PM

Customers with databases in our NJ Datacenter are currently experiencing issues with access to their sites. Our engineers are working to resolve the issue. We will provide an update as soon as we have further information.

RESOLVED :: Email Delays

Thursday February 14, 2019 4:50 PM

Email delays have been resolved. We apologize for the inconvenience.

Thursday February 14, 2019 4:30 PM

We have seen improvement with email flow, however, we are still seeing delays for some customers. We will continue to work with our spam filter vendor for a final resolution. We apologize for the inconvenience.

Thursday February 14, 2019 2:30 PM

We continue to work with our spam filtering vendor to resolve these issues. We do not have an estimated time of normal mail flow. We will update this notification at 3:45PM. We apologize for the issues.

Thursday February 14, 2019 12:35PM

Some customers are experiencing email delays with our spam filtering service. Our engineers are currently working with our vendor to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

RESOLVED :: Email Delays

Tuesday February 05, 2019 6:30 PM

The queue issue has now been resolved. We apologize for the issues.

Tuesday February 05, 2019 5:45 PM

We are currently experiencing 30 minute email delays with our small business email service. Our engineers are currently working to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

RESOLVED :: Standard Email Services Delays

Thursday October 27, 2017 6:30 PM

At this time we have normal mail flow. We apologize for the issues. Please contact us at 973.500.6457 or via suppoirt@mycorphosting.com if you have any further issues.

Thursday October 27, 2017 5:30 PM

We are currently experiencing sporadic email delays with our small business email service. We are seeing improvement, however, our engineers are still working to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

Thursday October 27, 2017 3:30 PM

We are currently experiencing sporadic email delays with our small business email service. Our engineers are currently working to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

RESOLVED :: Winweb01-dc1 / Linweb01-dc1 Outage

12:30 AM October 26

Linweb01-dc1.mycorphosting.com is now up.We apologize for the inconvenience.

12:15 AM October 26

Winweb01-dc1 is now up. We expect linweb01-dc1 to be back up within the hour. We apologize for the inconvenience.

8:00 PM October 25th

At approximately 7:30 PM our monitoring system notified us of an outage on the above servers. Websites with IPs in the 209.123.28.* and 209.123.13.* ranges are currently down. Our engineers are currently working on the issue and will provide an update as soon as we have further information. We apologize for the inconvenience.

Portal Maintenance :: Completed

7:00 PM :: Maintenance on our portal system has been completed. If you are experiencing any issues logging into our accounting portal or performing any tasks please contact our staff at 973.500.6457 or via support@mycorphosting.com.

At 6PM on Friday September 15th we will be performing maintenance on our portal system. We have allocated 2 hours for this maintenance. During this time you will not be able to access the portal system. You can contact support via phone (973.500.6457) or email (support@mycorphosting.com) during this time. If you have any questions please let us know.

RESOLVED :: Accounting Portal

April 19, 2017 @ 3:37 PM EST

At this time, our accounting portal is fully functional. Should you be experiencing any problems please contact support at 973.500.6457 or email us via support@mycorphosting.com.

April 19, 2017 @ 3:07 PM EST

At approximately 3:07 PM, our accounting portal became unresponsive. Our system engineers are currently working to restore access. Please note, no services are effected by this outage. We will update this ticket when we have further updates.

RESOLVED :: Accounting Portal Down

Feb 9, 2017 @ 11:15 AM EST

At this time, our accounting portal is fully functional. Should you be experiencing any problems please contact support at 973.500.6457 or email us via support@mycorphosting.com.

Feb 9, 2017 @ 09:57 AM EST

Our accounting portal is currently down. No web or email services are effected by this issue. We will update this message once we have further information.

linweb01-dc1.mycorphosting.com

At approximately 11:48AM our engineers performed an emergency reboot of linweb01-dc1.mycorphosting.com. Websites resolving to the IP 209.123.13.195 where unreachable from the point of reboot until after pre-boot checks were completed. Total downtime was about 30 minutes. We apologize for the issues. If you are experiencing any issues please contact us at 973.500.6457 or via support@mycorphosting.com.