9:00 PM Microsoft’s update
Current status: Our mitigation strategy was successful in allowing users to sign into the previously impacted services. Our internal monitoring has validated this recovery and we have received positive confirmation from customer reports. We’ll continue to monitor the service and provide updates on full recovery to remaining impacted users.
Microsoft has not cleared this outage, however, we have confirmed with a number of clients that things have normalized. we will continue to monitor, however, we are seeing services normalizing.
8PM Microsoft Update:
We’re rerouting traffic to alternate infrastructure to improve the user experience while we continue to investigate the issue. Please visit
status.office.com for additional information.
7:30 PM Microsoft Update:
Title: Can’t access Microsoft 365 services User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Users would be unable to access Outlook.com, Microsoft Teams including Teams Live Events, and Office.com. Additionally, Power Platform and Dynamics365 properties are affected by this incident. Existing customer sessions are not impacted and any user who is logged in to an existing session would be able to continue their sessions. Current status: We’ve identified that reverting the recent change did not alleviate impact to Microsoft services as expected. We’re working to explore additional options for mitigation. Scope of impact: Any user may experience access problems for Microsoft 365 services.
Microsoft 365 Service health status
Title: Can’t access Microsoft 365 services User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Any Microsoft 365 service that leverages Azure Active Directory (AAD) authentication may be impacted by this issue. Current status: We’ve identified and are reverting a recent change to the service which may be causing or contributing to impact. Scope of impact: Any user may experience access problems for Microsoft 365 services.