9:30 PM April 28, 2020
This issue is now resolved. We apologize for the issues.
8:30 PM April 28, 2020
At this time we are noticing improved login performance on the remaining users who are experiencing issues. We will continue to monitor and report when this case can be closed.
7:00 PM April 28, 2020
We continue to experience login issues for some email users. Our engineers have been able to correct some user mailboxes since we posted this outage, however, the issue has not been fully resolved.
We apologize for these issues and will provide another update at 8:30 PM.
6:00 PM April 28, 2020
Please note, some users are experiencing problems logging into their email. Our engineers have resolved login issues for some customers, however, there are still others who continue to experience these issues. Our engineers will continue to work on this issue and we will update this message at 7PM. We apologize for these issues and will provide another update soon.
Regards,
Tech Support