Welcome Net Access Web and Mail hosting Customers!
I am excited to welcome you to My Corporate Hosting Solutions (MyCHS)! The name is new, however, what you may not know is I have communicated and supported many of your services over the 16 years in my capacity as Tech Support Manager and server administrator for shared hosting services at Net Access. You are most certainly asking yourself, what will change and when. Effective May 1, 2014, MyCHS will be providing you hosting services and support. Your email will not go down. Your website will still remain up. Most importantly, you will still receive support from familiar and helpful voices. The support staff at MyCHS consist of former Net Access employees who already have working knowledge of your services.
Over the next month you will begin receiving communication from MyCHS as to upcoming changes to your services. These changes consist of improved email services with larger storage, improved web and hosting features, and an array of other add-on value services such as website management, Exchange Email with Microsoft Office bundling, email marketing solutions, and SEO to name a few. MyCHS is 100% focused on your business and would like to help you fulfill your web, mail, and security related needs.
For those customers who have already paid Net Access beyond the May 1, 2014 transition date, you have already been identified and will not receive an invoice from MyCHS until your current service term expire. Many of you will begin receiving invoices from MyCHS on or near May 1, 2014. You will receive communication from MyCHS over the next month in regards to setting up a customer portal account. Once enrolled you will have the ability to open tickets, view ticket status, view service updates, view / pay invoices, add sub-users with specific permissions, and search knowledgebase articles.
If you have any questions please contact us at (888) 474-3102 and my staff will assist you with both support and any transition questions you may have. Once again, I welcome you to My Corporate Hosting Solutions (MyCHS) and look forward to exceeding your expectations!
Founder / Owner
My Corporate Hosting Solutions