Category Archives: Uncategorized

Invoicing Issue

Our invoice system malfunctioned Monday, Tuesday, and today. Customers who have been invoiced these days would have received 2 invoices with different invoice numbers. The correct invoice was sent out at 9:51 this morning. We have corrected this issue moving forward. We apologize for the issues. If you have any questions please contact us at 973.500.6457 or via support@mycorphosting.com.

Account Portal

We have migrated our Account Portal to a new server with increased resources. Please contact us via email @ support@mycorphosting.com or call our support line at 973.500.6457 should you be experiencing problems.

COMPLETED :: Linweb01-dc1.mycorphosting.com Maintenance

6:44 AM Saturday November 19, 2016

Please note, the upgrade has been completed successfully. Should you experience any issues please email support@mycorphosting.com or contact us at 973.500.6457.

11:36 AM Tuesday November 15, 2016

On Saturday November 19, 2016 @ 7AM we will be upgrading the Plesk Control Panel on linweb01-dc1.mycorphosting.com. Websites which have an IP address of 209.123.13.* will be effected by this maintenance. We have scheduled a 1 hour for this maintenance window. There will be no disruption of web services during this time, however, the Plesk Control Panel will be unavailable during the upgrade. If you have any questions please contact support at 973.500.6457.

** RESOLVED ** Email Authentication Issues

9:50 AM Wed October 5th

At this time all email service has been fully restored. We apologize for the issues and thank you for your patience. Please contact support at 973.500.6457 or via support@mycorphosting.com should you have any questions.

9:10 AM Wed October 5th

Our engineers are still working on te email server. Customers are now able to login, however, they may be experiencing some minor messages delays. We will update this message at 10:15AM. We apologize for the issues.

8:20 AM Wed October 5th

Please note, As of 8:20 AM Wed October 5th we are experiencing authentication issues with our email system. Our engineers are working the issue. We do not have an ETR at this time. We apologize for the issues and we will provide an update at 9AM.

Linweb01-dc1 / Winweb01-dc1

At approximately 11:00AM EST our data center provider began experiencing routing instability. Websites hosted on Linweb01-dc1 / Winweb01-dc1 were mostly unaccessible between 11 AM until 11:15 AM when traffic was re-routed. If you have any questions please contact our support department at 973.500.6547.

Service Effecting Maintenance :: Linweb01-dc2.mycorphosting.com

We will be performing a service effecting maintenance on linweb01-dc2.mycorphosting.com (IP 173.255.234.162) starting Saturday August 15, 2015 at 10 PM EST. We have allocated a 3 hour window for competition. During this time your website will be unavailable. We apologize for the inconvenience. If you have any questions please contact support at 973.500.6457.

My Corporate Hosting Solutions
PO Box 715
Effort, PA 18330
https://www.mycorphosting.com
Sales / Billing: 888-474-3102
Support: 973-500-6457
Fax: 973-440-1865

GHOST: glibc vulnerability

A major security hole was discovered in the Linux GNU C Library earlier this month. This security hole can allow an attacker to exploit the machine and may allow them to take over the system. MyCHS Linux servers are patched and are not vulnerable to this security hole. For additional information please review the following link from ZDNet.

GHOST, a critical Linux security hole, is revealed

 

 

RESOLVED :: Inbound Email Delays

5:00 PM :: At this time email delivery has normalized. We apologize for the issues and thank you for your patience. Please contact support should you have any questions.

1:05 PM :: We have seen a large improvement with inbound email flow, however, there is still a backlog of messages that need to be delivered. We will be providing an update at 3PM. Thank you for your patience.

12:05 PM :: We are currently experiencing slow inbound and outbound email flow. We are working on resolving the issue, however, it will take some time to return to normal email flow. We will update this message at 1PM.

Email Upgrade

Small Business Mail Help

The following help pages are available for you to review.

Standard User Help
Administrative User Help
FAQ

General Facts

My Corporate Hosting Solutions is on track to upgrade the standard email service which will occur on Tuesday October, 28, 2014. As mentioned previously, no email settings will change. Your existing username/ password will remain the same on the new system. At this time all email accounts have been created on the new server and account administration has been disabled on the old system. We ask that you encourage your staff to test their login via betawebmail.mycorphosting.com. If anyone is unable to login with their existing email address and password please contact support at 973.500.6457.

If you serve as an administrator to your company's email you will have an "Admin" menu option inside of webmail. If you are an administrator and do not have this option please contact support for assistance as cp.mycorphosting.com will no longer be used for account changes starting Tuesday October 28, 2014.

We have included help documentation on the left hand column of this announcement and our Email Upgrade page. Please review the documentation as it will provide assistance on the new system.

Important Information:

  • 10 PM 10/27/2014 Monday:: Those using email programs will begin seeing the new email server sometime during the overnight hours. If your email program does not see the new server in the overnight hours and it is vital that you access new messages you can view them via the new webmail system via http://betawebmail.mycorphosting.com.
  • 7AM 10/27/2014 Tuesday all webmail and email program users should be seeing the new server. If you are unable to access the new webmail system you can access it via http://betawebmail.mycorphosting.com.
  • If you closed your email program Monday afternoon, you will not see messages which were sent to you from that point until 10PM 10/27/2014. These messages will flow through to the new server at some point on Tuesday October 28th. If it is vital that you access these messages you can view them on the old webmail system via http://legacy.mycorphosting.com.
  • Webmail / IMAP / Mobile Device users may not see messages that arrived prior to the new server. These messages will flow through to the new server at some point on Tuesday October 28th. If it is vital that you are able to access these older messages you can access them via http://legacy.mycorphosting.com.

    • Non-urgent Support Requests

    Please note, we expect longer than usual hold times on Tuesday October 28th. For non-urgent requests please login to the account portal to open a ticket or email support@mycorphosting.com. A support representative will assist you quickly as possible. If you have any unanswered questions after you have read through our documentation, please contact us and a member of our staff will be happy to assist you further. We are looking forward to providing our customers an overall better email experience.