RESOLVED :: Email Delays

Tuesday February 05, 2019 6:30 PM

The queue issue has now been resolved. We apologize for the issues.

Tuesday February 05, 2019 5:45 PM

We are currently experiencing 30 minute email delays with our small business email service. Our engineers are currently working to resolve this issue. We apologize for these issues and will update this post when additional information becomes available.

Email Upgrade Complete

Small Business Mail Help

The following help pages are available for you to review.

Support Knowledgebase

We would like to thank our customers for their patience during the email upgrade. All email has been moved to the new server and the upgrade is now complete. If you have not seen your messages prior to 10/28 download to your inbox, then they reside in a folder named ServerMove which is accessible via webmail at If you would like the messages from 10/27 to be downloaded by your email program you will need to move them from this folder and into the inbox inside of webmail. If you are unable to locate these messages and need assistance please contact support via or via telephone at 973.500.6457 for assistance.

We also ask that you take a moment and review our Support Knowledgebase which will provide assistance with the new email system. There are helpful documentation downloads that will provide details on some common tasks. Thank you again for your patience and look forward to providing you a much improved email system moving forward!

NEW EMAIL UPGRADE DATE :: October 28, 2014

Want to move earlier?

For those customers who do not mind changing their settings we would welcome an early migration to our new mail system. Please contact Support

Phone: 973.500.6457

We have changed the standard email services upgrade to occur on Tuesday October 28, 2014. Please note, this update does NOT affect customers who have Exchange email hosting. We have received a number of feature requests and feedback as to the existing system and we have listened! This upgrade brings about a number of new features and system improvements.


 Existing customers receive 5 Gigabytes of mail storage
 Modern and user friendly webmail
 Greater webmail compatibility with with different browsers
 Change your password inside of webmail
  New Features

 Webmail based administration
 Ability to restore deleted users and email
 Pre-set replies in webmail
 Multiple Identities

Additional Important Information:

Please visit our Email Upgrade page for further information about this upgrade.