More likely then not, you have been identified. Please contact MyCHS billing department at 888.474.3102. We will make sure your payment is properly applied to your account.
Net access will forward all verified email accounts up until September 30th 2014. We will be happy to request the forward on your behalf.
You have already been identified and will not receive an invoice from MyCHS until your current service term expire. If are already received an invoice from Net Access which will extend you beyond April 30, 2014 please make the payment to Net Access.
MyCHS will begin providing support and service effective May 1, 2014. We will be establishing a sales and support number in the up coming weeks. Please continue to contact Net Access at 973.590.5100 until this time.
There will be NO abrupt changes that will cause your services to go down. Over the next couple month you will begin receiving communication from MyCHS as to upcoming changes to your services. These changes consist of improved email services with larger storage, improved web and hosting features, and an array of other add-on value services such as website management, Exchange Email with Microsoft Office bundling, email marketing solutions, and SEO to name a few. MyCHS is 100% focused on your business and would like to help you fulfill your web and mail related needs.
Any company can sell you a service with control panel access. The true value of a host is often understood when support is needed. MyCHS does not believe that email only support or outsourced phone support is an acceptable option. We understand that the reliability of your services are extremely important to you. MyCHS provides live phone support from fully trained support personnel.
Your domain name is safe. If you currently have domain registration and or DNS hosting with Net Access, there will be no immediate changes. MyCHS will be contacting you when your domain name is due for renewal.